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AIR MEDICAL OPERATIONS CENTER

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AIR MEDICAL OPERATIONS CENTER

 

The National Aeromedical Operations and Communications Center in St. Lucia’s state-of-the-art Operations and Communication Centers is established to centralized aeromedical Medical Helicopter Communications Center activities for its milestone flag ship Rotor Medevac Service “ARCH ANGEL PROJECT” and being established to additionally help Regional and world-wide Air Ambulance agencies make better informed decisions by having a working knowledge of national local services, standards, protocols, ground ambulance support services and their capacity, training, credentials, insurance coverage, their ambulance teams and equipment capabilities and most appropriate needs to meet their service and patient’s needs, on the ground upon arrival of their aircrafts and in flight medical teams.

 

The National Aeromedical Operations and Communications Center assesses situations and issues and other factors on the ground in St. Lucia that could affect their flight. Our center is at the George F. L. Charles Airport (TLPL) and secondary center at the Hewanorra International Airport (TLPC).

 

Aircraft ground handling companies are at times asked to handled ambulance, medical teams and patient transfer matters which does not fall within the scope of these agencies as these matters frequently involve patient medical and other related matters which falls within the medical clinical scope of patient management and care and as a result the LIFE FLIGHT SERVICES NAOCC “ARCHANGEL”  was established with a view and goal of addressing these issues which would otherwise impact patient information confidentiality, negatively impact patient care management and present a wide range of other issues.

 

 

The LIFE FLIGHT SERVICES NAOCC “ARCHANGEL”  seeks to bring a more controlled and well aeromedically coordinated approach to aeromedical patient transport, transfer, safe handling, medical teams ground safety and enroute from airports to hospitals to airports synergy by appropriately trained, qualified and credentialed Internationally Certified Flight Communications Specialist, Appropriately trained and credentialed Aeromedical Flight Coordinators, Paramedics, Physicians, Aeromedical Medevac Technicians, Advanced Emergency Medical Technicians etc.

 

LIFE FLIGHT SERVICES NAOCC “ARCHANGEL”  plans to also operate regional Communication Centers in neighboring Caribbean islands; Our centers will be monitoring and collaborating with all off island and out of region air ambulance fixed wing, jets and helicopter operations and medical control bases and center across the island of St. Lucia, the Caribbean Region and world-wide global Air Ambulance Services and can track aircraft in real time anywhere in the world, from take-off from embarking destinations to disembarking destinations and remains in contact with medical teams until patient hand over to receiving medical facilities on arrivals.

 

Each air ambulance aircraft will be monitored by an LIFE FLIGHT SERVICES NAOCC “ARCHANGEL” Communication Center using the latest Outerlink and GPS satellite uplink-tracking systems. The technology is so advanced an aircraft can be followed all the way on its flight path.

 

No matter who the original dispatch center is, all air ambulances will be monitored by LIFE FLIGHT SERVICES NAOCC “ARCHANGEL” Communication Center, increasing the level of safety for Aircraft, pilots and patients. LIFE FLIGHT SERVICES NAOCC “ARCHANGEL” will also dispatch ground support services as well. Our Communication Centers can also accommodate all inter-facility transfer center activities such as physician-to-physician consultations and identifying a receiving facility. We offer this service because we realize not every hospital has the resources or time to make the necessary calls or arrangements.

Vision Behind the Mission

Preparing from lessons learnt

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Hurricane TOMAS taught a major lesson to the island and saw the southern towns especially the town of Soufriere cut off from the rest of the island by motorable roads and only accessible by Sea and air, with such lessons the "ARCH ANGEL PROJECT" team spent the past 11 years planning and having discussions with St. Lucia Helicopters on the island to come up with a plan to develop a service and service which can assist with providing an aerial response group in the absence of established standards to augment the National Emergency Management Organization (NEMO) post disaster response to future occurrences thereby seeking to develop, build, and improve local capacity. Having engaged the Ministry of External Affairs, International Trade and Civil Aviation on June 19, 2023, the mission to operationalize the "ARCH ANGEL PROJECT" vision commenced.

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ALS, AMLS - ICU-Level Ground Transportation

 

Life Flight Services Ltd. National Aeromedical Operations and Communications Center (NAOCC) Network provides ACLS - ICU-level ground transport throughout St. Lucia. At a minimum, ambulances are staffed with an Aeromedical Medevac Technician, EMT, critical care nurse, and critical care paramedic Or a Physician — ready to care for patients of all ages. Specialty teams are at the ready for NICU or  transports among our partner hospital throughout each jurisdiction or district. 

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